ZEN STAX

Privacy Policy

This Privacy Policy explains how ZEN STAX LLC ("ZEN STAX", "we") collects, uses and protects personal information when you visit meridianhubpulse.com or buy our stackable modular organizers — boxes, trays, niches and dividers sold individually or in ready-made kits for the kitchen, home office, bathroom and bedroom. Effective date: 2026-10-02.

Who we are

ZEN STAX LLC, registration 201904310274, 20853 WEST ACORN CIRCLE, PORTER RANCH, CA 91326. Contact: [email protected] · +18182160461.

We are the data controller for meridianhubpulse.com. You can reach a human at the e-mail or phone number above during our business hours, and we answer every message we receive.

Information we collect

Information you give us: name, e-mail, phone, shipping and billing address when you place an order or contact us, plus anything you write in a support message (for example, which kit you bought or which drawer you are trying to organize).

Information collected automatically: device type, browser, IP-derived approximate location, pages and product pages visited, items added to cart, and cookies and similar technologies.

Information from payment processors: confirmation that a payment was approved, declined or refunded. We do not store full card numbers on our servers.

We do not ask for and do not want health data, medical conditions, religious or political views, or any other special-category information. Please do not include it in support messages.

How we use it

To take payment, pick, pack and ship your organizers, and send transactional messages such as order confirmation, tracking links and delivery issues.

To answer questions about fit, module compatibility, replacement parts and returns.

To run and improve the website and our catalog, to prevent fraud and chargeback abuse, and to comply with tax and accounting obligations.

With your consent where required, to send marketing e-mails (you can unsubscribe from any of them) and to measure the performance of our ads.

Cookies, pixels and advertising tags we run

Essential cookies keep your cart and checkout working. Analytics and advertising cookies are only set according to the choices available in your browser and in our cookie controls.

Google: we use Google Analytics to measure traffic and Google Ads remarketing tags and conversion tracking, which may show you ZEN STAX ads on Google Search, YouTube and partner sites after you visit a product page.

Meta: we use the Meta Pixel and the Meta Conversions API. The Conversions API sends purchase and page-view events from our server to Meta (such as order value, currency and a hashed e-mail used for matching). We never send health information or any personal condition to Meta or to any other advertising platform.

TikTok: we use the TikTok Pixel to measure views, add-to-cart and purchase events from TikTok campaigns.

Native advertising networks: we use the Taboola, Outbrain and NewsBreak pixels/cookies to measure clicks and purchases coming from articles and recommendation widgets on news and content sites.

You can manage cookies in your browser and opt out of interest-based advertising in each platform's own ad settings (Google Ads Settings, Meta Ad Preferences, TikTok Ad Settings, and the opt-out pages of Taboola, Outbrain and NewsBreak).

Sharing

We share information only with providers that help us operate: website hosting and e-commerce platform, payment processors, warehouse and carriers (who need your name, address and phone to deliver), e-mail and helpdesk tools, and analytics and advertising platforms as described above.

We may also disclose information when required by law or to protect our rights, and to a buyer if the business is transferred.

We do not sell your personal information for money.

Your rights

Depending on where you live (including California and other U.S. states), you may request access, correction, deletion, portability, and opt out of targeted advertising or the "sharing" of your data for cross-context behavioral advertising.

Write to [email protected] with the e-mail address used on your order so we can locate your record. We will not discriminate against you for exercising your rights.

Retention and security

We keep order records for as long as needed for warranty, returns, tax and accounting obligations, and marketing data only until you unsubscribe or ask for deletion.

We protect information with reasonable technical and organizational measures, including encrypted connections at checkout and access limited to staff who need it.

Age of users

Our website and ads are intended for adults aged 18 or older, and purchases must be made by someone 18+ with a valid payment method.

The website is not directed to children under 13 and we do not knowingly collect their information. If you believe a child sent us data, write to [email protected] and we will delete it.

Changes and contact

We may update this policy; the date above shows the latest version. Material changes will be announced on this page.

Questions or privacy requests: [email protected] · +18182160461 · 20853 WEST ACORN CIRCLE, PORTER RANCH, CA 91326.